The upcoming Baltic Strategic Shared Services Conference in Vilnius, Lithuania, will be an international convention gathering top managers from around Central and Eastern Europe and the Nordic region to share experience and discuss visions of where the sector should go in the coming years.
With more than 150 shared service centres, commonly known as SSCs, the Baltic states are one of the main actors in the outsourcing business industry in Central and Eastern Europe and Northern Europe.
Originally set by large international corporations in CEE to mainly benefit from good quality workforce at competitive prices, SSCs have now evolved from cost centres to complex organisations operating at the top of the business game in a truly global environment.
The different denominations nowadays used for these highly productive structures show the rapid evolution that the sector has been dealing with over the past 10 years. “Business service centres”, “global business services” or “centres of excellence” are now proliferating in the entire region, attracting skilled human resources and contributing greatly to the economic development of the countries in which they settled.
But more than ever, the actors of the sector are today working to re-invent the model and develop the SSC of tomorrow.
The Baltic region is at the forefront of some new strategic moves to face the many challenges that new technologies, international competition and new generations’ arrival to the workplace bring to SSC operations. Year after year, clusters of SSC blossomed throughout the Nordic and the wider CEE region.
Organisations and governments in the region have understood the importance of collaborating together to grow the industry as a whole, which is why Vilnius will host the conference on October 12-14. Endorsed by the municipality, Mayor Remigijus Šimašius will deliver the opening speech.
“The Baltic Strategic Shared Services Conference has been developed with the support of SSC leaders across the region to encourage networking and exchange of ideas in a time of fierce competition, not only regionally but internationally also,” commented María Mateos Rubio, conference director.
“After researching with the main players, we have discovered that most of the challenges that SSC managers face can be included in four categories. This is how the ‘SSC’s 4 Strategic Pillars Concept’, real spinal column of the event, was born.”
Developed around the concept, the conference will cover timely topics around the lines of strategic governance, people management, processes optimisation and technology integration.
More information on the speakers, agenda, participants and conditions to attend can be found on the website of the event: wwwsscbaltic.com